SIP Trunk Application Form

About you
Your Name*
Your Company*
Your contact number*
Enter your number in international format (e.g. +61290370500)
Your email address*
Enter Email Confirm Email
Have you completed a Master Service Agreement with Real World?*
- Yes
- No
- Not sure
Stop!

Before you can obtain a Test SIP account, you need to complete a new customer application form and a Master Services Agreement with Real World.

You can access the new customer application form at https://rwte.ch/new-customer-form. We'll contact you once your account has been activated. If you aren't sure, you can contact us and we'll happily help you out!
What's your account number?*
Account numbers are 10 digit numbers starting with a 2.
Your reference number
You can optionally provide a reference number you will use to identify this request.
SIP Trunk Details
What type of phone system will you be trialing with?*
What geographic region do you require a temporary DID for this service from?*
If other, we will contact you to confirm.
What is the IP address of your endpoint?*
If you are connecting from more than one location, please provide multiple addresses. If you don't know the ip address (or IP range) please let us know. We may require additional configuration or security for this type of service.
What format do you wish your CLI and dialling presentation to be?*
E.164 format is a standard international format. Calls must be presented with the country code followed by the local dialling code. 0N format is the standard Australian Dialling format.
- E.164
- 0N (Australian)
Do you require international calling enabled?*
If you require international calling, we may require a security bond.
- Yes
- No
What calling plan should this account be on.
If unknown, simply right "default".
What date do you anticipate starting your test?*
DD slash MM slash YYYY
Is this account for yourself or an end customer?*
It's important that the end entity who will be assigned the test account is correctly identified. Production SIP trunk usernames also reference the name of the customer in the SIP username field. Once allocated, these details can not be changed.
- Ourselves
- An end customer
What is the name of the end customer?*
What is the end customer's street address?*
We will use this information to update the IPND database with any temporary number details assigned.
Consent*
By accepting this test agreement, you agree to abide by the terms of service, as set out at http://www.rwts.com.au/legal/ and agree to pay all call charges related to calls made or received on our test service. You acknowledge that the test accounts are provided for the period identified and may be terminated at the completion of the test period.

By acknowledging, you agree to acquire each service listed above from RWTS and to be bound by the terms of the associated Service Description (as it is modified from time to time), the Service Summary, if any, for each such service, and the terms of the Master Services Agreement.

In accepting the voice service you waive, in whole, the protection and rights of Customer under Part 5 of the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cth) in relation to the Specified Services supplied, or offered to be supplied, by RWTS. You acknowledge that you are receiving a discount on the provision of the service by waiving your statutory rights to the Consumer Service Guarantee. In the event you do not wish to receive this discount by waiving your rights, we will charge an additional $30.00 per month per connected SIP channel or telephone line to your account.

You acknowledge that any calls made on the SIP trunk will be charged at standard RWTS call rates, available at https://cloudpbx.rwts.com.au/pricing/#callrates, unless a specific agreement for call charges has been agreed and executed by you. You consent to Real World debiting your credit card or bank account for these charges.

Real World may, at its sole discretion, provide technical support during the test period to assist your trial. In some cases we may need to charge for the support we provide you. If we do, we will advise you prior to incurring any charges. The charging rate for IP Voice Technical Support is $220 per hour, with a minimum of 1 hour charge. We may require you to pre-pay for this support, at our sole discretion.

This form does not constitute acceptance of your order by Real World.
I agree to the terms and conditions

SIP Trunk Application Form

SIP Account Creation Form

About you

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SIP Trunk Details