Here is just a small selection of what our wonderful customers are saying about our service. Try us out and see!
AAA Products and Service – Mervyn J
Fantastic assistance – Rod Y
You guys are prompt and efficient.. keep it up! – Marilou C
Excellent Service – Chris
Thank you to Jake, who was competent, friendly, helpful and ensured that everything was running before he left. I am very satisfied with his work. – Christine
Brayden communicated well and advised of his lunch break so we could reconnect. Solution provided – all sorted! Thank you! – Julie M
Brayden is always EXCELLENT – Martin B
Prompt assistance as always. Thank you Oscar ! – Aaron G
Very grateful to Seb for resolving an urgent, persistent issue. Valued his relaxed and always professional approach. – Elizabeth W
Great customer service and support. – Broc W
Great quick support and delivery of a charging cable, especially given it was a public holiday. – Niranya L
AAA Service and Products. – Mervyn J
Very quick service. Thank you. Problem solved – Russell Z
Guy walked me through each step of the process very succinctly and patiently. Very happy with his work. – Mike S
Thanks Rochelle – Shani S
Great, thank you. – Cindy M
Guy once again provided the solution. Always professional. Always instils trust and confidence. – Elizabeth W
Thanks so much Seb! – Bec K
All issues were resolved – Garry T
Thank You Sebastian! – Puen Y
Guy was really helpful and patient on the phone. – Kellie T
Fast and efficient process. Everything works fine. -Wailen S
It is considerably efficient. – Jessica L
Very happy with the timely response from Bob West and getting on a trouble-shooting call at 4pm to resolve this P2 issue for the BP business. – Andrew T
A massive shout out to Guy Burge. He literally saved the day for what could have easily been a catastrophic issue for me. I cannot overstate his professionalism, ‘can do’ attitude and persistence to ensure that I was served well, and the situation was resolved. Guy truly delivered on all that the brand name represents by providing the solution. Much appreciated and Merry Christmas to all at Real World Solutions. – Elizabeth W
Great support as usual 🙂 – Deanne A
Great support, thanks! – Sarah T
Very good – Brenda M
Belynda was great – very helpful and friendly – Stephanie G
Brayden provided excellent service – communicated with me about all the steps that were happening and was promptly seeking to restore my Outlook to operation. – Malcolm P
You guys were Great !! Identified the issue and directed me to our NBN provider. Whilst Brayden was helping out he discovered an incidental fault regard our server. – This is now getting sorted tomorrow. Great stuff team
My issue was resolved offline quickly and effectively. – Matthew M
I received very good, patient and easy to follow help. – David R
Super helpful – as always. Thank you. – Dave D
Great responsive service as usual! – Wendy C
Great service – Jake C
Friendly service and solved the problem in a timely manner. Thank You! – Tracey M
Great work, thank you. – Stephen M
Tom as usual, solved varied problems with minimal fuss. Love his work and his whole ‘can do’ attitude. His approach is always calm & no problem is too big to solve. Great service! – Trevor C
George was fantastic as usual and very helpful.
Really appreciated that Guy called and we were able to set things up right away. – Jason L
Service was good and the follow up emails informing me of the status were appreciated. – Zac C
Excellent work Seb, thank you kindly! – Stephen M
We appreciate the initiative taken by RWTS to contact us about the new domain option. We also appreciate the courtesy call to clarify the term of the contract 1 or 5 years. Both these calls were done politely and without pressure – thank you – John D
Great help 🙂 – Daniel M
Oscar was quick and efficient as usual – Kris S
Really appreciated the process to confirm authorisation for spend on our account. Great work guys – James M
The team have solved a long standing problem that has been an inconvenience over a long period of time. They persisted until this was solved. – Marcia A
The team was prompt enough to send us a notification on the completion – Ritu A
Andrew completed the .au purchase for me, his service was fantastic. Andrew was able to complete the purchase without any issues.
Oscar was very helpful in finding the problem and advising the troubleshooting steps. – Vindu E
Speedy work – Thanks Bob and Guy. – Dave D
Guy was fantastic as usual, thanks – Abraham K
The support staff was able to restore a corrupted file which was really important as it is used everyday – Thank you. – Malcolm P
Thanks – Anne M
Thank you for your very good service Brayden – Jenny S
Great thanks heaps – Anne M
Sebastian was super helpful in getting to the bottom of my enquiry. I was relieved that he was able to troubleshoot and be patient with me, and the ticket was solved once we had the ball rolling. Awesome service. Thanks! – Janice W
A+ fast and effective work! Thank you. – Stephen M
Fantastic customer service. Puts the big companies to shame. Well done RWTS – Matthew O
Thank you. – Anne M
Great work as per usual Guy. Thanks for getting us up and running so fast 🙂 – Deanne A
Very quick with the responses and very helpful. – Glenn Z
I always find the help desk people to be very helpful and courteous. I am always confident they will be able to assist me and solve my issues. Thank you. – Malcolm P
The service was prompt and helpful as usual, thank you Oscar, we have received the SIM card – Sue B
Team worked hard to make it happen – Nathan S
Thanks Guy! – Dave D
Alex did a great job. – Dane N
Very speedy response. All very good. – David R
Excellent and efficient! – Phillipa
Thank you! – Anne M
Exceptional! Best support
Very good bloke that help me solving the internet issue. – Sergio S
Brayden walked me through and was very helpful. I like using photos to support! – Merryll-Anne M
Excellent work Seb, thank you kindly. – Stephen M
Thank you. – Anne M
Tom was responsive and was a great help re this issue. – Leah M
Fantastic support, prompt actioning of requests and always a polite manner 🙂 – Sbeela S
Real World are terrific. Their agents are understanding and very efficient.
Couldn’t ask for better service – Adam Y
No issues. All resolved. – Rodney S
I’m really happy with the advice I got from Tom. What he suggested fixed my issue. – Matthew M
Great work Sebastian – Bec K
Excellent Service. – Brian K
Excellent detail and prompt response. Thank you Andrew – Peter M
Thanks for doing it so speedily! – Dave D
Thanks to Jake who competently set up two new computers and have them running without problems. Thanks for his guidance and patience, especially to my ignorant questions. – Christine M
Jason is helpful – as always! – Dave D
Quick response; quick fix. Doesn’t get better than that. Thanks Jason! – Richard M
Really satisfied with the communication. – Rod Y
Oscar was great! Responded extremely quickly with the information requested. – Michael G
All good. Helpful and quick service as always. – Helen C
As always Product & Service AAA – Mervyn J
Special Thanks to David F who stepped in to take this over. Appreciated that very much as I’ve worked with Dave F for so many years that it then becomes very helpful as I know & am confident in his level of understanding of our specific system & issues. So Thanks very much Dave, a pleasure working with you as always 🙂 – David H
Great, thanks Tom. – Anne M
Thanks again. – Anne M
I am satisfied with Sebastian’s response to our issue yesterday. – Liz S
Helpful and fixed the problem – Nathan S
Guy is amazing as always. – Catherine S
Great quick service – thank you so much for your help Andrew and getting them to me so quickly.
Always helpful thanks Guy and team – Helen B
Quick response.
Thanks – William H
Received the a response with the requested information with a very fast turn around. Couldn’t have had a better response. Concise and efficient. – Liam D
Jake was great and turned up on time. The job was done with minimal disruption to the day. While waiting for one of the PC to become available Jake also went the extra mile showing me a little trick on my PC to make my day a little easier. – Thanks team – Jo C
Very polite and took his time to make sure it was all working and that we were happy with everything – Anitta F
Amazing and quick assistance from Brayden. – Catherine S
Legend! – Richard C
Very supportive, very capable – Moria J
Brayden was excellent – David R
Brayden was pleasant to work with. – Chiew Hwa K
Excellent work, thank you Seb. – Stephen M
Alex, you are amazing, thank you!! – Deanne A
Thanks Team – Jo C
Seb had it fixed quite quickly. – John S
Brayden was very quick for a simple, quick, request that was immediately needed. Thank you! – Zane G
Ryan was very prompt with his responses and sorted my questions with no problems.
Always very friendly and helpful especially to our sometimes complicated requests! – Helen H
Great service from Brayden as usual 🙂 – Wendy C
Oscar is awesome to deal with, clear and concise 10/10. – Patrick E
Thanks Guy for your help and support. – Helen B
Brayden was very helpful. – Helen B
Alex was a great help, top bloke. Thanks again. – Daniel E
⭐⭐⭐⭐⭐ – 5 Stars
True professionals and always happy to go the extra mile to make a customer smile. 5 stars are to little, these guys deserve more. Would close my eyes and recommend them. Keep it up guys – Mervyn J
AAA service and support. Cheers – Mervyn J
Solve the issue quickly! – Charlie B
Excellent Service. – Brian K
Thanks Brayden for the help. I really value the relationship you build with you clients – Liz D
Great work, Alex, thank you very much. – Stephen M
Thank you for updating so promptly. – Kerry W
Continue to be impressed with how the team engage with support. Really grateful. – Berlinda F
Have always had the best experience with Oscar! So helpful every time. Thanks. Lucy M
Always so prompt with easy to follow instructions. Much appreciated – Celeste P
Arrived next day, excellent work! – Stephen M
Very efficient service. Less than 24 hrs from notification that the NBN was down (on Sunday no less) until our NBN was fixed. Thanks team! – Sarah T
Excellent work, thanks Michael! – Stephen M
Guy was fantastic, knowledgeable and patient – David G
Install and cut over was quick and pain free 🙂 – Dave D
Thank you !!!! – Anne M
Great – Maheer H
Great Seb, Thanks.
Guy did well in his attention to fix the problem asap – Grahame O
Quick response/resolution is greatly appreciated. – Brad H
Thank you Oscar for resolving this concern I am very pleased that we got the NBN in before the tenant handover. – Joe P
Very helpful and followed up as he said he would. – Jenna C
Very helpful and easy – Mary R
As usual the service has been helpful and supportive, thanks! – Sue B
Alex did a great job and spent a lot of time trying to resolve the issue. Whist there was an issue with not receiving the correct cable in our delivery he was very apologetic and helpful with getting everything sorted. He is very good at explaining what is to be done over the phone, and was patient with any questions I had or If I didn’t understand at any point.
Awesome, thank you!! – Anne M
Fantastic customer service – Sean K
Yay!!! Thanks Guy! – Kathryn C
I am very pleased that I had contact with an agent who knew how to fix the problem of dropouts – Annette Cook
Very good service – Jenny S
Good job! – Dave D
Great quick service – Simone C
Thank you, all is working well. – Anne M
Thanks Brayden, above and beyond! – Anne M
As always, your staff were helpful and friendly. Thanks! – Sue B
Thanks for getting this taken care of – appreciate the service. – Dave H
Resolved quickly – John R
Brayden is great and very helpful – Ian G
Excellent work, Alex really came through on short notice. A+ – Stephen M
Very Satisfied – John S
The customer service was excellent – Mal Y
Top quality support from Guy!
All issues sorted out very swiftly. Thank you Brayden – Cheryl S
Great turn around time and did exactly as was asked and even went above and beyond to show me how to do this in future. – Tim M
Good connection with Andrew & Kym since this email exchange over a year ago. – John T
Thank you! – Dimity K
Excellent service delivered with patience, care and good humour! – Peter M
Excellent Service. Very rare to see Proactive support of this kind. – Brian K
Quick response so that was pretty good. – James C
Sebastian helped me with my issue promptly. Thank you for such great service!
So very very happy how quickly RWTS were able to respond to our concern and help us fix the problem – Meera S
I really appreciate Seb’s support in helping to diagnose the damaged laptop and connecting me to the new one. – Michelle Z
Excellent, fast work.
Guy was very helpful!
Thank you – Kerry W
A fairly quick response and easily resolved. Thank you. – Adam H
Thanks to Seb for his great work and for helping me on another issue. – Jeff R
Thanks Ryan, all seems to be working well now. – Anne M
Thank you. Great job. – Kerry W
Brayden was courteous and efficient and was able to solve my problem pretty quickly. Thanks again. – Malcolm P
Great prompt service. Thank you – Simone C
Thank you David. – Kerry W
The response was very quick. I got some helpful advice about updating my masOS. – Matthew M
Very helpful. Thank you. – Malak B
Excellent, prompt. You have a great team there. – Deanne A
Prompt and helpful guidance from Brayden – Ian G
Thanks heaps and thanks for the feedback Tom, it made my day 🙂 – Anne M
Dawn was great, having to revise the agreement multiple times for legal – Sarah V
Real World have been quite responsive when I have contacted them with issues. – Gioia B
Seb was fantastic and went above and beyond to get this sorted for me. Thank you! – Julie M
Quick service – Glyn H
You guys are Legends! – Richard C
Quick responses and provided me with information as it became available – Abra M
Very quick and helpful – Lolly F
I received a call back within 2 business days and Rochelle was very helpful and transferred my enquiry to the correct people. – Sue B
Ryan was very helpful and knowledgeable. – William H
All done promptly and satisfactorily. – Wasiul B
Quick response, and quick diagnosis and description of issue. Full marks! – Rob W
Good job Guy! – Dave D
Very happy with the immediate service I received. Thank you. – Cheryl S
Excellent service as always – Brenda M
All good thanks, Brayden was very helpful. – Sonja W
It all worked ok. System self fixed but contact was quick – Nathain S
Sebastian was very helpful and gracious in getting this case finalised. The rest of the team who assisted on this ticket were also wonderful from Guy all the way through. Thank you!!! – Julie M
Guy is always very helpful and accommodating – Allan L
The Team always delivers – Sarah V
Thank you Tom, rookie error on our part but you were very kind and helpful. – Rebecca S
Fantastical, magical work by the bearded wizard! – Stephen M
Excellent work guys, quickly done – Stephen M
Excellent, prompt, thorough & friendly service – much appreciated!! – Julie M
Quick & efficient resolution to my issue. – Kerrin C
Tom resolved the issue very quickly – Edgar V
Fast and efficient service to our request.
Quick and fast, thanks alot! – Maheer H
Great help and very quick – Roger C
Brayden was extra helpful. Fixed request promptly – Bree W
I had excellent support and customer service from both Prajwal and Brayden. I was a bit stressed out and they definitely helped me calm down! – Kate J
Thanks dealt with quickly! – Damien W
Brayden Steel was very quick and efficient with his action.
Friendly, patient, competent and easy to communicate with – Bill W
In the few times I have needed help I appreciate the quick response in helping me. I do apologise again for this request that I really didn’t need your help, but appreciate that you acknowledged my request the first available morning. – Stephen F
Thank you Prajwal. – Kerry W
Brayden showed a high level of competence in dealing with my issue and thankful he solved by problem so quickly – Grahame O
Alex was a great help. Thanks. It works fine now – Linda N
Bob is the best! Everything went as expected. Technical know how and experience were evident. Thank you all! – Russel H
Alex solved the problem in a great manner. Thank you – Sean R
Andrew kept me to up to date with the progress. – Peter H
Bob – you’re the best. You really know your stuff and are proactive and fast – Russel H
David helped solve the problem just by email. – Matthew M
Excellent Service !! – Brian K
Exactly what I was looking for – Lisa S
I’m very thankful for Tom’s swift, knowledge and friendly assistance. – Harry R
Excellent. Thank you to Brayden (and the friendly team at RWTS). I appreciated the positive, polite, efficient nature of the conversations and email exchanges. There was quick follow-up to each of my messages. Brayden was patient and explained to me clearly the different options and steps
Good and quick resolution – John R
Thank you Seb. Much appreciated. – David W
Excellent work, quick responses, lots of monitoring, lots of dedication from multiple people – well done! – Peter M
Great, quick to locate the issue remotely and get us back to work without delay. Thank you. – Terri E
The support I received was great. Matter has been completed. – Anne H
Alex was terrific, with a very speedy fix to my problem. – Marcia B
Was easy to follow help instructions – Mick C
Fantastic service.
Very prompt – Sam S
Great to see the alerts system is working as intended! Thanks for the heads up and prompt response. – Marcia B
Excellent service. Was responded to quickly and request was actioned. Thank you – Christine Z
Good work – Stephen M
Great support as always, thanks 🙂 – Jennifer S
Timely and knowledgeable – Gary W
Thanks for your help – Anne M
Very Happy I did not have to stay on the phone; you guys just sorted it for me. – Leanne H
Perfect – Paul G
Great work.
Very prompt. Good advice. Fast and efficient – Gary W
Very helpful – William H
Excellent Support as usual. – Brian K
Super fast work.
Excellent service – Very quick response, Thanks – Peter M
Prompt & efficient. Made my life much easier. Thanks! – Celeste P
Excellent work – Stephen M
Quick response when I emailed. Well done Brayden! – Celeste P
Guy always helps me out with my problems patiently and follows up on things as well. I am very satisfied with the Real World service. Thanks for the help – Akshaya G
Thank you RWTS. You are an excellent team. – Jenny S
Guy was helpful and found the issues quickly. – Helen B
Real World knew more about our internet status than our provider! – Wendy C
Quick solution and very helpful – Helen B
Thank you so much for all you assistance this week, Tom. You really have gone above and beyond. Your personable attitude when when things weren’t going so well, as well as your IT skills, made the whole experience much better for us onboarding our new staff member, who was very stressed and upset. Without both of these things, I don’t know that she would have given us the week. Thank you again – Kristen M
Fast prompt service – Glyn H
Thanks for your time yesterday afternoon. As always, we feel we are getting the the right advice from you guys. Talk soon. – Matt B
Very fast turn around, thanks! – Helen B
Fantastic !!! – Brian K
Very prompt reply and resolved problem over the phone quickly.
THANKS for fixing our problems much quicker than the 3 days listed at first. much appreciated. – Glenda D
Thanks, – William H
With my limited knowledge in all things IT, you saved me from anger and unfulfilled expectations. Thank you. – Ian M
Thank you – Kerry W
Big thank you to Guy, who fixed my problem that had been recurring for the last few weeks. – Kylie G
Thanks for the quick work Praj – we were forwarding their fax number back to YCT back when RWTS didn’t have any fax support. Turns out that due to ACMA regulations implemented, anonymous calls weren’t being forwarded. Customer is happy to have this resolved so quickly after having just raised it. – Brad
Excellent Service ! – Brian K
Fast response, well done – Stephen M
Excellent, fast work – Stephen M
Excellent work – Stephen M
Guy was really quick and had the details sorted fast. – Mike S
Excellent work – Stephen M
It was great job. Thanks. – Ramin K
Helpful suggestions – Gary C
As usual, I was very happy with the service and support we received when our modem started to malfunction – Bruce A
Seb got things resolved very efficiently. – Edgar V
Very professional and helpful. Resolve the issue with efficiency. – Amee S
Great Work – Stephen M
Well done Brayden – Grahame O
Excellent Service! – Brian K
Great, prompt assistance from Praj – thanks! – Suzy T
Prompt response – Sam S
Great customer support – Sean K
Great work Seb. – Stephen M
Alex did great! – Rex B
Very helpful and quick to resolve issue – Paul D
Awesome – Craig B
Sebastian was very helpful and work with the Ricoh technician to get the printer connected and working with our computer system.
Great work.
Thank you very much – Stephen M
Great Troubleshooting and remote work. – Stephen M
Good quick work – Stephen M
All seems to be working well. – Anne M
Michael was extremely helpful. Thank you – Wendy C
Good, quick work. – Stephen M
Excellent and thorough work by Seb – Stephen M
Great – Alex was able to find a solution and get everything working. Much appreciated the time and effort put in to solve this. – David L
Alex resolved my query on the spot, clarified my concerns and answered all the questions I had.
Daniel was an absolute champ, identified the issue and had it resolved in 10 minutes. Legend. – Paddy M
Issue was resolved quickly – Wendy C
Excellent Service ! – Brian K
Issue resolved promptly!
Thanks – Helen H
Great service and communication. Well done. – Glyn H
Very fast turnaround and lots of assistance in ironing out the bugs – Wendy C
Very responsive – Malia W
Excellent Service !!! – Brian K
All good, thanks again for your help Sebastian. – Sonja W
Excellent advice! – Lynn Y
Guy was great onsite and assisting at short notice was much appreciated! Thanks, Team – Richard C
Good communication – Wendy C
Excellent Support. – Brian K
Excellent and prompt service – thank you! – Julie M
Lachlan is brilliant. – William H
Always a fantastic experience, very helpful, quick to respond and makes sure I understand everything. I recommend the company to anyone looking for an internet provider. – Lucy M
Thank you. – Kerry W
Really pleased and thankful that the team stuck with me to solve the issue – Peter M
Awesome!! – Anne M
Guy was a big help in getting me setup on my new laptop.
Ryan totally solved the problem. Thanks Ryan! – Roslyn D
Fast, simple! – Alex W
Very efficient thank you – Rhonda H
Excellent prompt and complete service. Thank you! – Julie M
Thanks Jason, great work! – Dave D
Once again a simple fix for a simple user! – Charles O
Seb resolved the issue very quickly. – Edgar V
Quick and straight-forward. Thanks! – Dave T
Great service he was direct and easy to follow/understand 🙂 – Cassandra D
Very satisfied thank you – Marc W
Really great help!
Saved me from scanning a lot more 🙂
Thank you – Courtney K
Request dealt with no problems.
Thank you and kind regards. – Juliet B
Fantastic Andrew!
Guy got through all the issues with the vpn quickly and after hours. Cheers – Charles O
Very quick response and was patient with the help. Thanks! – Andrew S
Very efficient! – Edwina M
As Always – Jason is amazing and goes above and beyond – Sarah V
Very helpful and solved my problem very fast and efficiently. Thank you! – Louise C
Thank you Prajwal 🙂 – Kerry W
Super happy with Ryan’s work!! – Charles J
Helpful and efficient, was great! – Tara A
Guy is always the consummate professional – Jason P
Guy was most helpful in setting up my computer. – Edgar V
Michael was very polite, helpful and patient when we couldn’t immediately gain access to my PC. – Kim D
Spot on.
Michael fixed my computer problem very efficiently and was very polite and helpful.
Michael was extremely professional and helpful 🙂
Thanks
Neha S
Very good, thank you so much for your service – Jenny S
Excellent!
Rang 10 minutes ago re a problem it is all fixed. Great Work – Russell Z
Very prompt action. Thank you! – Julie M
Seb worked through the problem well after encountering difficulties with the initial fix. – Andrew M
Very Good! Well-done! My problem could be solved easily with in a short period. Good! excellent! – Yun L
Very quick response and sorted me out 100%.
All staff that I interacted with were both pleasant and very helpful. – Norman D
Closed out in a timely fashion and works now – Andrew M
Very quick response and easy fix for job.
Good on following up – Sam S
Very efficient and professional response. – Ian G
Very prompt – Sam S
Great outcome for us – Sean R
Very good. Resolved in three minutes! – Ricahrd C
Great job. Thank you. – Kerry W
Thank you Jason for your prompt attention to this and quick resolution – Peter M
Timely response with an easy solution.
Thank you! – Judy D
Fantastic Service !!!! – Brian K
Excellent as Usual – Kym S
Good service – thanks to Prajwal. – Belinda O
Fantastic follow up by the team. Were even able to FaceTime me to try and give me the best insight to my problems – Nick L
Alex was awesome – Mitchell K
Fantastic service from the team yesterday, especially Andrew going over and above to come on-site for trouble-shooting and assistance. Many thanks once again – Philip G
Systems & email back up and working fine – thanks to the team – Rod C
Very professional service. Many thanks for your assistance. – Chris K
Great communication with prompt responses. – Jonathan B
Guy has always been very helpful – Grahame O
Brilliant Service! – Brian K
The help I got from Michael was great and the problem is all fixed. – Janelle G
Was very happy – my scanner and server issue were sorted out very quickly. – Jane Z
Friendly, effective and skilled.
Thanks very much to Dave, Alex and the team who helped us out last Sunday with the server issue, appreciate the support.
– Philip G
Michael was able to assist promptly and patiently – Megan
Thanks for the quick action! – Lolly F
Michael’s service was very good, quick and thorough.
Very good – Shash K
Super responsive. Understand our requirements and needs and were happy to accommodate. – Richard W
Thank you for your quick and efficient service. I have not had a problem with my monitor since. Thanks again. – Rana A
Thank you for helping us implement our new phone system and the few glitches we have had – Bill C
Excellent Service !!! – Brian K
Prajwal was very helpful to get our office phone system working as intended.
Andrew is the best – Mitch D
Patient, understanding and helpful. – Paul H
Rochelle took accurate description of the issue and got Andrew on the phone who provided direct answer.
Oscar was most helpful! Perfect service received. – Sean T
Jason was very helpful. Thanks – Toni O
Very efficient – Kit N
All good, thanks for the fast and friendly assistance. – Sonja W
Helpful thank you 🙂 – Saima Z
Alex has been wonderful to work with – 5 star service – Kristen W
Great response – Bree W
Great work Guy the prompt action on getting me back on with my emails is much appreciated. – Terry E
Thanks Team! – Kelly J
Great job thanks very much. – Johnny T
My problem was fixed easily in 2 days. – Carol B
Quick, easy, solved first time. Thanks Michael – Anthony B
Guy was very helpful and friendly helping my with each of my problems as they arose – Richard K
Brilliant Service ! – Brian K
Great Service !! – Brian K
Prompt, helpful and polite. Thank you. – Cara M
As always, great support – Andy H
Great support as usual – Kym S
Lachlan! Brilliant. Practical solution addressing the problem. – Donald L
It is always great working with Guy!
Quick action – Ralph E
Many thanks for getting onto this so fast.
Very helpful and efficient support!
Very good and friendly service.
Excellent Support – Sunil K
Very quick response, that’s what we needed., happy with it! – Zane G
Brilliant Service as usual. – Brian K
Guy was very helpful and patient. – Tara
Thank you Daniel for your assistance today. – Kerry W
Alex was very helpful and provided all the required information for me to make the appropriate decision for our business – Jamie Q
Guy responded very promptly to my request and was speedy in carrying out the job – Mike S
Great work Guy.
Good communication, very helpful – thanks Oscar. – Andrew H
5 stars – Sarah C
Brayden was super helpful and resolved my problem. – Danny M
Brayden was very helpful and obliging taking the time to listen and not overwhelm me with instructions, trying every avenue he could to help us get the internet up and running again.
Very Good – Brenda
Thanks, Guy – top notch! 🙂 – Bec K
Very quick and friendly response! – Sam A
Thanks Guy
Given our team are all working from home, farm, office and mobile it is surprising how robust our connectivity been. It is inevitable there are some tech glitches but you guys come in to get things sorted quickly and we are very grateful that you keep us on the rails. You are doing a great job and thanks on behalf of our team.
Cheers – Rod C
Very happy – John B
Brayden always resolves the issue and is helpful – Iveta M
Always good to work with the team. – Ian G
I am always happy with the help I receive from the boys. – Joy A
Guy was excellent regarding addressing the problem and following me up. – Jeanette M
The support I received was excellent thank you. – Michelle Z
I always appreciate the advice, assistance and guidance of Brayden, Guy and the team – Ian G
Excellent service, responsive to my needs and always there to answer the phone. – Lizzie C
Fast and efficient! Thank you. – Dimitry K
Great to see Guy in the office! – Polly N
Oscar is the best, always helpful. – Johnny T
Great response rate 🙂 – Wendy C
Thanks team 🙂 – Kelly J
Always good service. – David H
Great initiative and professional follow through. – David G
Thanks for the assistance – much appreciated! – Liz C
Thanks Brayden for sorting our our router situation so quickly….
Always helpful. Listen & supportive – Iveta M
Excellent service.
Very quick solution to a urgent problem
Thank you – Grahame O
Usual great service I’ve become accustomed to from Brayden 🙂 – Wendy C
PLEASANT & CARRIED OUT WITH GREAT ALACRITY – Don M
Great service! Thanks Oscar and team. It was very easy to have the NBN connected and everything is working perfectly so far. – Sarah T
10/10 Brayden fixed my computer in 10 mins – Ashleigh S
The sermon recording playback on the phone has added a valuable point of contact for those in our congregation who are not ‘connected’ to the internet during this time when we cannot meet face to face each Sunday. – Sandy M
I would rate the support received as excellent. Oscar was very helpful. – Gary K
When I rang the person on the phone was extremely polite and helpful.
Thank you! – Joanne P
The equipment is working properly and I am satisfied and happy of the outcome. – Malia W
Always happy with the super quick response from Brayden. Awesome, Thanks! – Annette M
Brayden has done a great job and provided the information we have asked for. – Jacob G
Brilliant! – Donald L
Brayden was great very professional and I am very happy with the way this was done. – Joy A
Fast and efficient service with instant communication, thank you. – Anna
Problem identified and solved quickly. Thanks – Rohan S
Brayden was very efficient. Thank you – Daniel E
Awesome assistance – great to work with and achieved goal! – Lizzie C
Quick response and regular communication to me relating to the issue. Thank you – Russell Z
Thanks for your support and guidance throughout the process.
Very happy with our new Cloud PBX service and the ability to work remotely. – Maria P
Prompt response. Thank you – Johanna F
Very polite and quick fix – Cheryl N
Always helpful and solves the issue. – Howard S
Most efficient – Lolly F
Prompt and helpful – Cara
Good turnaround with tech on site in 2 days after initial call and NBN provider by the following day get us back online. Thanks again for the prompt response and resolution. – Jamie L
Brayden was super helpful in fixing my printer issues. Appreciate it 🙂 – Simone M
Oscar provides great responses and is very efficient. Always appreciate his efforts. – Ben L
Efficient and quick response to solve the problem.
Very good – Quan N
Very prompt & helpful service. – Anna F
Great service! – Erica Z
Like clockwork. Thanks. 🙂 – Caroline R
Guy is amazing as always – Kezia B
Guy is very helpful and knowledgeable – Susan S
Andrew is a magnificent beast. You should give that guy a promotion. – David H
No issues, thank you for your support – Juliet B
Guy is excellent at customer service.
Excellent – Visha J
Very helpful. Questions answered and help offered resolved the questions I was asking. – Richard C
Great as always. – Brian K
Thank you Prajwal. – Kerry W
Thanks Team! – Kelly J
Brayden has been brilliant in assisting us to reboot the router remotely. He is definitely competent in resolving the Wi-Fi issue that we were having. – Rahman Z
Guy was very personable and most helpful.
Very best in the market , bunch of good people to work with – Nicholas D
Guy was very efficient with the changes that needed to be made, and explained things clearly and simply. – Mike S
Issue fixed promptly – Susan S
I thank you today for your excellent support and friendly manner. – Cheryl N
Great ! – Brian K
Guy was exceptionally helpful and proactive in completing and resolving this ticket. My new computer is up and running with all connections working. Follow up after the job to check everything was working was much appreciated. Thank you. – Brett D
Guy is fabulous, always very helpful. I’d be lost without his expert help – Christiane W
Hi, I have been very impressed with the support we received, courteous and helpful staff, and a prompt resolution of our question, thanks! – Sue
Quick and easy solution was suggested and implemented. Thanks Brayden. – Leanne
Great! – Craig S
Again great work thank you to Guy – Jeff R
Thanks for helping! – David P
Attentive and genuinely interested in making sure it was working. – Ian
Thank you Bob. Always helpful and reliable. – Emmanuel V
Amazing support and fast, thank you – Catherine S
Brayden did a fantastic job, simplified the whole process. – Richard K
Great service, Guy was really patient even though the setup was more complicated than we expected. – Lucy E
Good service! Very helpful! – Erica Z
Great level of service during these extreme times. Great work – Jeff R
Good service – Sharon
Guy is so helpful! – Ashleigh
Great ! – Brian K
Andrew you’re awesome!!! – Jae M
I enjoyed prompt response to my problem. Thank you guys. – Wasiul B
Thank you Ryan for your very good service. – Jenny S
The phone diversion was completed overnight when initially you weren’t sure when it would be done. Thank you 🙂 – Joanne
Excellent as always. – Brian K
Well done guys. The support we have received has been exceptional. – Anthony S
Excellent service as usual. – Brian K
Hi Daniel, you did your best in trying circumstances.
Great help as always Guy. Thanks so much. 🙂 – Glenn T
Very responsive. Thanks for your help at short notice! – Jason L
Although I am disappointed by how many unscheduled outages the NBN is having, I have nothing but praise for RWTS support and communication!
It is also very helpful to now have the https://www.nbnco.com.au/support/network-status link to check for myself now.
The NBN link came up just in time for us to host our church service via zoom from my house, with 75 people connecting – so that was a big relief. We could have done it on an alternate link, but it would have been significantly less bandwidth and quality.
Thanks Andrew! –
Thank you Jason. Excellent response and service. – Will S
Always the best ! – Kelly J
I am very pleased with the help I received from Guy. My computer is now updated with Pulse. – Cheryl N
Very Good, I am satisfied. Thank you RWTS – Jenny S
Great support and very quick to respond. – Greg B
All the issues are resolved now. Thank you. – Juliet W
Guy and Jason were both super helpful and both took a significant time to try and resolve the problem for me. I really appreciate their dedication to fixing this for me and for taking the time to make sure it was resolved 🙂 – Kristy H
Good and quick service – Sunny S
Jason did a great job persisting with this, despite minimal interaction from me. We’re very thankful! – Dave D
Called in and got great support. Technicians worked with me to identify the cause and assisted with rectifying the issue. Very happy – Tom D
Great support team..
Guy was amazing and helpful as per usual. – Kezia B
Thank you, it has been fixed on my end – Abdul M
It was done quickly and easily with no fuss. – Nina
Everything seems to be working well today.
Thanks good advice – Anne M
I can use the new email now. Thank you! – Ningjia W
Oscar was fantastic – solved the problem really quickly. – Roger C
The response was instant and problem resolved very quickly 🙂
Thanks for the help, greatly appreciated.
Brayden has been very helpful! 🙂
A great level of service offered. Oscar, Brayden everyone whoever we came in contact with everyone helped us a lot. I want to thank specially to Brayden to follow this case for few months and constantly supporting us during this period.
Guy was very helpful and easy to communicate with.
Prajwal is a great help, really lovely and professional
Efficient and helpful team
Thanks for the swift response and support.
Lachlan’s help was excellent! Outstanding!
Excellent service from Oscar as usual.
Both Oscar & Andrew were really helpful with following up this issue & by getting it sorted out.
We were able to close their office and take a break over the holidays for the first time in years due to the wonderful phone system you have provided for us.
My problem was addressed and completed in very good time. Thanks for your service.
This was really helpful, thank you.
Great service, prompt response and actioning of my request. Thank you.
Great customer service and issue resolved quickly!
I thought Guy was very patient and the problem was solved much quicker than I expected – thanks 🙂
The support I received resolved the issue and the team were ready to follow up and give suggestions. Thank you for your support