Here is just a small selection of what our wonderful customers are saying about our service. Try us out and see!
Always good to work with the team. – Ian G
I am always happy with the help I receive from the boys. – Joy A
Guy was excellent regarding addressing the problem and following me up. – Jeanette M
The support I received was excellent thank you. – Michelle Z
I always appreciate the advice, assistance and guidance of Brayden, Guy and the team – Ian G
Excellent service, responsive to my needs and always there to answer the phone. – Lizzie C
Fast and efficient! Thank you. – Dimitry K
Great to see Guy in the office! – Polly N
Oscar is the best, always helpful. – Johnny T
Great response rate 🙂 – Wendy C
Thanks team 🙂 – Kelly J
Always good service. – David H
Great initiative and professional follow through. – David G
Thanks for the assistance – much appreciated! – Liz C
Thanks Brayden for sorting our our router situation so quickly….
Always helpful. Listen & supportive – Iveta M
Very quick solution to a urgent problem
Thank you – Grahame O
Usual great service I’ve become accustomed to from Brayden 🙂 – Wendy C
PLEASANT & CARRIED OUT WITH GREAT ALACRITY – Don M
Great service! Thanks Oscar and team. It was very easy to have the NBN connected and everything is working perfectly so far. – Sarah T
10/10 Brayden fixed my computer in 10 mins – Ashleigh S
The sermon recording playback on the phone has added a valuable point of contact for those in our congregation who are not ‘connected’ to the internet during this time when we cannot meet face to face each Sunday. – Sandy M
I would rate the support received as excellent. Oscar was very helpful. – Gary K
When I rang the person on the phone was extremely polite and helpful.
Thank you! – Joanne P
The equipment is working properly and I am satisfied and happy of the outcome. – Malia W
Always happy with the super quick response from Brayden. Awesome, Thanks! – Annette M
Brayden has done a great job and provided the information we have asked for. – Jacob G
Brilliant! – Donald L
Brayden was great very professional and I am very happy with the way this was done. – Joy A
Fast and efficient service with instant communication, thank you. – Anna
Problem identified and solved quickly. Thanks – Rohan S
Brayden was very efficient. Thank you – Daniel E
Awesome assistance – great to work with and achieved goal! – Lizzie C
Quick response and regular communication to me relating to the issue. Thank you – Russell Z
Thanks for your support and guidance throughout the process.
Very happy with our new Cloud PBX service and the ability to work remotely. – Maria P
Prompt response. Thank you – Johanna F
Very polite and quick fix – Cheryl N
Always helpful and solves the issue. – Howard S
Most efficient – Lolly F
Prompt and helpful – Cara
Good turnaround with tech on site in 2 days after initial call and NBN provider by the following day get us back online. Thanks again for the prompt response and resolution. – Jamie L
Brayden was super helpful in fixing my printer issues. Appreciate it 🙂 – Simone M
Oscar provides great responses and is very efficient. Always appreciate his efforts. – Ben L
Efficient and quick response to solve the problem.
Very good – Quan N
Very prompt & helpful service. – Anna F
Great service! – Erica Z
Like clockwork. Thanks. 🙂 – Caroline R
Guy is amazing as always – Kezia B
Guy is very helpful and knowledgeable – Susan S
Andrew is a magnificent beast. You should give that guy a promotion. – David H
No issues, thank you for your support – Juliet B
Guy is excellent at customer service.
Excellent – Visha J
Very helpful. Questions answered and help offered resolved the questions I was asking. – Richard C
Great as always. – Brian K
Thank you Prajwal. – Kerry W
Thanks Team! – Kelly J
Brayden has been brilliant in assisting us to reboot the router remotely. He is definitely competent in resolving the Wi-Fi issue that we were having. – Rahman Z
Guy was very personable and most helpful.
Very best in the market , bunch of good people to work with – Nicholas D
Guy was very efficient with the changes that needed to be made, and explained things clearly and simply. – Mike S
Issue fixed promptly – Susan S
I thank you today for your excellent support and friendly manner. – Cheryl N
Great ! – Brian K
Guy was exceptionally helpful and proactive in completing and resolving this ticket. My new computer is up and running with all connections working. Follow up after the job to check everything was working was much appreciated. Thank you. – Brett D
Guy is fabulous, always very helpful. I’d be lost without his expert help – Christiane W
Hi, I have been very impressed with the support we received, courteous and helpful staff, and a prompt resolution of our question, thanks! – Sue
Quick and easy solution was suggested and implemented. Thanks Brayden. – Leanne
Great! – Craig S
Again great work thank you to Guy – Jeff R
Thanks for helping! – David P
Attentive and genuinely interested in making sure it was working. – Ian
Thank you Bob. Always helpful and reliable. – Emmanuel V
Amazing support and fast, thank you – Catherine S
Brayden did a fantastic job, simplified the whole process. – Richard K
Great service, Guy was really patient even though the setup was more complicated than we expected. – Lucy E
Good service! Very helpful! – Erica Z
Great level of service during these extreme times. Great work – Jeff R
Good service – Sharon
Guy is so helpful! – Ashleigh
Great ! – Brian K
Andrew you’re awesome!!! – Jae M
I enjoyed prompt response to my problem. Thank you guys. – Wasiul B
Thank you Ryan for your very good service. – Jenny S
The phone diversion was completed overnight when initially you weren’t sure when it would be done. Thank you 🙂 – Joanne
Excellent as always. – Brian K
Well done guys. The support we have received has been exceptional. – Anthony S
Excellent service as usual. – Brian K
Hi Daniel, you did your best in trying circumstances.
Great help as always Guy. Thanks so much. 🙂 – Glenn T
Very responsive. Thanks for your help at short notice! – Jason L
Although I am disappointed by how many unscheduled outages the NBN is having, I have nothing but praise for RWTS support and communication!
It is also very helpful to now have the https://www.nbnco.com.au/support/network-status link to check for myself now.
The NBN link came up just in time for us to host our church service via zoom from my house, with 75 people connecting – so that was a big relief. We could have done it on an alternate link, but it would have been significantly less bandwidth and quality.
Thanks Andrew! –
Thank you Jason. Excellent response and service. – Will S
Always the best ! – Kelly J
I am very pleased with the help I received from Guy. My computer is now updated with Pulse. – Cheryl N
Very Good, I am satisfied. Thank you RWTS – Jenny S
Great support and very quick to respond. – Greg B
All the issues are resolved now. Thank you. – Juliet W
Guy and Jason were both super helpful and both took a significant time to try and resolve the problem for me. I really appreciate their dedication to fixing this for me and for taking the time to make sure it was resolved 🙂 – Kristy H
Good and quick service – Sunny S
Jason did a great job persisting with this, despite minimal interaction from me. We’re very thankful! – Dave D
Called in and got great support. Technicians worked with me to identify the cause and assisted with rectifying the issue. Very happy – Tom D
Great support team..
Guy was amazing and helpful as per usual. – Kezia B
Thank you, it has been fixed on my end – Abdul M
It was done quickly and easily with no fuss. – Nina
Everything seems to be working well today.
Thanks good advice – Anne M
I can use the new email now. Thank you! – Ningjia W
Oscar was fantastic – solved the problem really quickly. – Roger C
The response was instant and problem resolved very quickly 🙂
Thanks for the help, greatly appreciated.
Brayden has been very helpful! 🙂
A great level of service offered. Oscar, Brayden everyone whoever we came in contact with everyone helped us a lot. I want to thank specially to Brayden to follow this case for few months and constantly supporting us during this period.
Guy was very helpful and easy to communicate with.
Prajwal is a great help, really lovely and professional
Efficient and helpful team
Thanks for the swift response and support.
Lachlan’s help was excellent! Outstanding!
Excellent service from Oscar as usual.
Both Oscar & Andrew were really helpful with following up this issue & by getting it sorted out.
We were able to close their office and take a break over the holidays for the first time in years due to the wonderful phone system you have provided for us.
My problem was addressed and completed in very good time. Thanks for your service.
This was really helpful, thank you.
Great service, prompt response and actioning of my request. Thank you.
Great customer service and issue resolved quickly!
I thought Guy was very patient and the problem was solved much quicker than I expected – thanks 🙂
The support I received resolved the issue and the team were ready to follow up and give suggestions. Thank you for your support