Microsoft Teams Direct Routing

Extend the power of Microsoft Teams with Direct Routing by Real World.

Give your organisation the head start it needs with Direct Routing for Microsoft Teams and Real World CloudPBX or VoIP.

Direct Routing connects your Microsoft Teams to the public telephone network, allowing you to make and receive calls using Real World’s state of the art Voice over IP infrastructure, while leveraging the collaboration power of Microsoft Teams.

Enjoy value added features such as auto attendants, call queue scheduling, voice menu handling and audio conferencing, all from our integrated Microsoft Teams (and Skype for Business) platform.


Microsoft Teams provides seamless connectivity wherever you are, mutli-device presence, integration with Outlook and is the perfect addition to your workplace.

Direct Routing integration requires an appropriate Microsoft Office 365 license (such as E3 with Phone System or E5) and a suitable Voice over IP service or CloudPBX service with Real World.