Insights

Insights from the team

Cybersecurity, cloud, infrastructure and the real-world problems we solve — written up by the people who do the work.

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Cybersecurity

Why Human Habits Are Your Biggest Security Risk

30 Jun 2026

Most cyberattacks do not start with a sophisticated intrusion. They start with a click on a personal email, a reused password, or a file uploaded …

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Business

What's Changing on 1 July: Vendor Price Rises Explained

30 Jun 2026

Vendor price rises are hitting from 1 July 2026 — Microsoft 365, NBN, cloud storage and more. Here's a plain-English breakdown of what's changing, why, …

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Cybersecurity

Why We're Treating Every International Sign-In as a Risk

26 Jun 2026

Account takeover attempts are rising, and we're responding by treating international, VPN-masked, and unusual sign-ins as risks to verify rather than logins to trust.

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An Apple laptop on a desk
Business

Whose iPhone Is It, Really? Managed vs Personal Apple Accounts for Growing Businesses

22 Jun 2026

Mixing personal and managed Apple Accounts on business devices creates real headaches when staff leave. Understanding how they work together gives you proper control over …

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A group of people sitting around a table with a laptop
Cybersecurity

How Safe Is Your Club, Really? A Ten-Minute Cyber Health Check

19 Jun 2026

Free cyber health check built for small clubs, committees, and community organisations — not IT departments. Ten minutes, plain English, and an honest picture of …

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Cybersecurity

"FortiBleed" and Your Fortinet Firewall: Where Real World Customers Stand

18 Jun 2026

If RWTS manages your Fortinet devices, you're not affected by FortiBleed. We've checked every device we manage against the breach data and confirmed none of …

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IT Management

Stop the Bleeding: How Revoking Admin Rights Eliminates Support Tickets

15 Jun 2026

The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t …

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AI

The Microsoft AI Assistant That Quietly Runs Up a Bill

15 Jun 2026

You can create a custom AI assistant using Microsoft 365’s Copilot that answers questions about your company documents. However, be cautious of unexpected billing due …

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Cybersecurity

Is Your Invoice a Deepfake? Securing Your Accounts Payable Process Against Voice and Email Cloning

10 Jun 2026

It’s a statistic that sends a shiver down the backs of SME owners, managers and employees. According to the FBI’s 2025 Internet Crime Report, business …

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Cybersecurity

Adversary-in-the-Middle Attacks: How Phishing Sites Steal Your Active Login

05 Jun 2026

You click a link, sign in, approve the MFA prompt, and get on with your day. Completely unaware that someone else just logged into your …

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Business

The Empty Seats

04 Jun 2026

How Australia’s performance venues — and the companies that play in them — can welcome the audience that stopped coming back

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Cybersecurity

The “Session Cookie” Hijack: Why MFA Can’t Always Save You

30 May 2026

MFA is a strong front-door lock. But it’s not the only thing that decides whether someone can get in. After you sign in, your browser …

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