Insights from the team
Cybersecurity, cloud, infrastructure and the real-world problems we solve — written up by the people who do the work.
Why Bad Onboarding Is the Real Cause of Messy Offboarding
20 Jul 2026
By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were …
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How to Prepare Microsoft 365 Permissions for a Safe Copilot Rollout
15 Jul 2026
A safe Microsoft Copilot rollout starts with a permissions audit before any trial license is enabled. Microsoft 365 Copilot retrieves files, emails, and chats using …
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5 Microsoft 365 Settings Worth Checking in Your Tenant
10 Jul 2026
Microsoft has tightened several default settings in Microsoft 365 over the past few years. Newer tenants get more protection out of the box than tenants …
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What Immutable Backup Means on Your Cyber Insurance Form
05 Jul 2026
Cyber insurance applications include a question that catches a lot of small business owners off guard: “Do you maintain immutable, air-gapped, or offline backups of …
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Why Human Habits Are Your Biggest Security Risk
30 Jun 2026
Most cyberattacks do not start with a sophisticated intrusion. They start with a click on a personal email, a reused password, or a file uploaded …
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What's Changing on 1 July: Vendor Price Rises Explained
30 Jun 2026
Vendor price rises are hitting from 1 July 2026 — Microsoft 365, NBN, cloud storage and more. Here's a plain-English breakdown of what's changing, why, …
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Why We're Treating Every International Sign-In as a Risk
26 Jun 2026
Account takeover attempts are rising, and we're responding by treating international, VPN-masked, and unusual sign-ins as risks to verify rather than logins to trust.
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Whose iPhone Is It, Really? Managed vs Personal Apple Accounts for Growing Businesses
22 Jun 2026
Mixing personal and managed Apple Accounts on business devices creates real headaches when staff leave. Understanding how they work together gives you proper control over …
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How Safe Is Your Club, Really? A Ten-Minute Cyber Health Check
19 Jun 2026
Free cyber health check built for small clubs, committees, and community organisations — not IT departments. Ten minutes, plain English, and an honest picture of …
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"FortiBleed" and Your Fortinet Firewall: Where Real World Customers Stand
18 Jun 2026
If RWTS manages your Fortinet devices, you're not affected by FortiBleed. We've checked every device we manage against the breach data and confirmed none of …
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Stop the Bleeding: How Revoking Admin Rights Eliminates Support Tickets
15 Jun 2026
The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t …
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The Microsoft AI Assistant That Quietly Runs Up a Bill
15 Jun 2026
You can create a custom AI assistant using Microsoft 365’s Copilot that answers questions about your company documents. However, be cautious of unexpected billing due …
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