Insights

Insights from the team

Cybersecurity, cloud, infrastructure and the real-world problems we solve — written up by the people who do the work.

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AI

The Microsoft AI Assistant That Quietly Runs Up a Bill

15 Jun 2026

You can create a custom AI assistant using Microsoft 365’s Copilot that answers questions about your company documents. However, be cautious of unexpected billing due …

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Business Continuity

Microsoft 365 phishing is spreading through church organisations. Here’s how to spot it.

14 May 2026

Over the past week we’ve watched a phishing campaign tear through Sydney’s Christian church networks. It’s clever, it’s working, and your email filter won’t stop …

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AI

Securing your business in the AI Era

06 May 2026

Join Andrew Yager and Phil Meyer from Catalyst 345 as they talk about how to use the Microsoft Ecosystem to deliver Secure AI in your …

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Information Security

Changes to external email forwarding in Microsoft 365

25 Aug 2020

Changes are being made to how mail from Office 365 is forwarded to external email accounts.

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Company News

Introducing Direct Routing for Microsoft Teams

11 Aug 2020

Direct Routing for Microsoft Teams from just $19 per month per channel.

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Company News

Real World recognised as a Microsoft Silver Partner

24 Jun 2019

Recognising our specialisation in delivering solutions to Small and Midmarket businesses, Real World has been awarded the Microsoft Silver competency for Small and Midmarket Cloud …

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Product Info

Surface Go: Now Available for Pre-Order

11 Jul 2018

Today, Microsoft released the Surface Go, a 10″ version of it’s popular Surface laptop. Starting at $599, the Surface Go is available for pre-order now. …

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Case Studies

Share Your IT Thoughts To Win!

10 Jul 2018

We want to know what you think about IT security and software updates. Complete our short survey and go in the draw to win a …

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Company News

Powerful mobility – Surface like a pro

05 Jun 2018

Real World are pleased to announce our appointment as a Microsoft Surface Authorised Device Reseller.

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Information Security

ARGH! Remote Desktop is broken! (and here’s how to fix it)

10 May 2018

A new Windows Update has broken remote access for some users – but in the name of better security. There is a workaround if you …

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Software

Office 2019 Beta is out

04 May 2018

We’ve been a bit quiet when it comes to providing updates – but it’s just a reflection of how busy the last few weeks have …

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Remote Support Services

The Cool New Windows Admin Centre

18 Apr 2018

Managing Windows has always been a bit of a pain. You need to log into servers, use Microsoft tools or use Third Party tools to …

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