Managed IT Services
Your technology, our responsibility. Proactive support, genuine expertise, and personal service.
From helpdesk support to infrastructure management, we handle your technology so you don’t have to. Proactive monitoring, fast response, and genuine expertise.
Managed IT services
Pick the one that matches what you're trying to fix. We're happy to talk through any of them.
Backup & Disaster Recovery
Fully managed backup and recovery — Veeam across your servers and Microsoft 365, replicating offsite to our own Cloud Connect destination in Sydney.
- Fully managed Veeam backup and replication for your servers and virtual machines
- Veeam backup for Microsoft 365 — mailboxes, SharePoint, OneDrive and Teams
- Offsite copies on our own infrastructure in Australian datacentres, with long-term copies in secure cloud storage
Cyber Security
Layered security across endpoints, email, web and people — plus productised penetration testing, not just defensive monitoring.
- Microsoft Defender for Endpoint — managed posture and vulnerability response
- Huntress Managed EDR — endpoint detection and response with a 24/7 managed security team behind it
- Huntress Managed ITDR — identity threat detection across Microsoft 365 and Google Workspace logins and email
Datacentre & Infrastructure
Real datacentre capability across Australia — Cloud Connect backup, IaaS hosting, DR fabric and the carrier-grade interconnects that bind them together.
- Datacentre presence across seven Australian cities — Sydney, Melbourne, Brisbane, Adelaide, Canberra, Darwin and Perth
- Veeam Cloud Connect backup destination we own and operate
- DR landing zones on infrastructure we run, not a hyperscaler we resell
Hosting & Web Platforms
Managed hosting for WordPress, Moodle, e-commerce and bespoke sites — including migrations, SSL lifecycle, security and the admin work most customers shouldn't have to do themselves.
- Managed WordPress hosting on our own cPanel infrastructure
- Moodle learning-platform hosting and administration
- cPanel-driven AutoSSL with manual remediation when renewals stall
IT Support
Helpdesk and on-site IT support for Australian SMB and mid-market — the people who pick up the phone, work the queue, and own the fix end-to-end.
- Helpdesk support during Australian business hours
- On-site engineering for the work that can't be done remotely
- New starter onboarding — account, mailbox, device, MFA, access
Microsoft 365 & Modern Workplace
End-to-end Microsoft 365 administration — licensing, identity, mail, Teams, devices and security — plus the on-prem Exchange and Active Directory work hybrid customers still need.
- Microsoft 365 administration — provisioning, licensing, identity, mail and Teams
- Microsoft Open Value licensing, including academic and charity programs for eligible organisations
- Around-the-clock monitoring across all your managed devices
Office Fitout & Site Setup
End-to-end office IT fitouts — new computers, switching, wifi, internet, Microsoft 365 and security baseline, delivered as one engagement. Single site or multi-site.
- Site survey and IT scope — what you actually need, not just what made it onto the floor plan
- Endpoint procurement and provisioning — laptops, desktops, accessories, peripherals
- Network electronics — switching, wifi access points, structured cabling coordination
Procurement, Licensing & Lifecycle
Hardware, licensing and the lifecycle around them — quoting, ordering, deploying, repairing, returning. Procurement as a managed service, not a separate transaction.
- Hardware supply through our national distributor relationships
- Microsoft licensing (including academic Open Value) — held directly by us
- Vendor relationships with Dropbox, Bitdefender, CodeTwo, Dell and Ubiquiti
Ready when you are.
Call us — we'll work out what you actually need before we quote anything.
1300 798 718