Voice Solutions
Hosted PBX, SIP, Microsoft Teams voice and inbound numbers — built on our own platform with multiple carriers behind it.
Voice Solutions services
Pick the one that matches what you're trying to fix. We're happy to talk through any of them.
CloudPBX
Hosted phone system built on our own platform, with multiple voice carriers behind it. The PBX, the carrier relationship, and the support team are all under one roof.
- Real World's own CloudPBX platform — not a white-labelled reseller product
- Multi-carrier voice behind the platform: Symbio, Pivotel, Over the Wire and Vocus
- Voicemail-to-email at the extension level, configured per user
SIP Trunking
SIP voice services for customers who already have a PBX they want to keep. Carrier-grade trunks via Symbio, Pivotel, Over the Wire and Vocus, with one company to call when something needs attention.
- Carrier-grade SIP trunks across several voice carriers, including Symbio, Pivotel, Over the Wire and Vocus
- Works with most on-prem phone systems (Avaya, Cisco, Mitel, 3CX, FreePBX, Asterisk-based), cloud PBXs and Microsoft Teams (Direct Routing)
- Number porting and DID range provisioning handled by us
Astera
Our own carrier-grade Asterisk platform — the multi-tenant engine behind CloudPBX, available as a managed solution for carriers, ITSPs and large or complex deployments.
- Multi-tenant by design: isolated tenants, each with their own endpoints, number ranges and call handling
- Built on Asterisk with a database-backed, real-time configuration model — not a static dialplan we hand-edit
- Session border controller and dedicated media handling, with encrypted signalling and media and end-to-end call tracing for fast fault diagnosis
SMS & Mobile Termination
Business SMS and mobile on real carrier infrastructure — SMS via a REST API into Zendesk and your systems, virtual numbers routed to your trunks or CloudPBX, plus managed mobile.
- SMS termination to mobiles, sent via a simple REST API
- Inbound SMS delivered where you work — to your own platforms over webhooks, including helpdesks like Zendesk
- Virtual (MVNO) mobile numbers for inbound SMS and voice
Ready when you are.
Call us — we'll work out what you actually need before we quote anything.
1300 798 718