Insights from the team
Cybersecurity, cloud, infrastructure and the real-world problems we solve — written up by the people who do the work.
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Changes to outgoing calls using a Telstra number from 7th August 2023
27 Jul 2023
On 7th August 2023, Telstra will implement their verification IVR for geographic numbers owned by Telstra on most outgoing calls.
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Telstra to (actually) implement SPAM call blocking
17 Feb 2023
Update: If you need to use a number that is owned by Telstra, you can request we whitelist the number in Telstra’s systems here. Around …
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Don’t get caught out by Telstra’s network changes
16 Nov 2021
This week Telstra have advised that they will be implementing new policies affecting the presentation of Telstra CLI numbers from networks that are not Telstra …
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Stay in touch during lockdown
28 Jun 2021
We know that the changes to stay-at-home-orders and lockdown restrictions across Australia are resulting in many businesses changing the way they work again. We’re really …
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It’s all about mobility
12 Aug 2020
For years I’ve been a “road warrior”. I pick up my laptop and it travels with me. I’m used to being on call 24×7, and …
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Making number ports simpler
12 Mar 2019
We’ve worked hard to make our number port process simpler for our customers. Our wholesale customers can benefit from this first, with the new online …
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nbn got you down? You’re not alone…
28 Aug 2018
Even though nbn can be a headache… … it doesn’t need to be. A recent report by the Australia Communications & Media Authority (ACMA) has …
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Spotlight – The Little Lost Bookshop
13 Apr 2018
Down the back of a hidden plaza is Katoomba’s newest gem. You might be forgiven if you didn’t see it there. It’s a little lost. …
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Cut the cord and connect with the cloud
09 Apr 2018
Migrating your voice services for the NBN can be hard, but the first step is to speak to someone who understands those challenges.
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CloudPBX Mobile is here
09 Apr 2018
We’re excited to announce the launch of our new SoftPhone app for our CloudPBX Platform, CloudPBX Mobile. CloudPBX Mobile enables users of the Real World …
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Updated CDR API Code now available
04 Apr 2018
Over the last 12 months we’ve made some updates to our CDR API code internally. We’ve previously released the code as a ZIP file from …
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Public Holiday Messages
26 Mar 2018
To make it easier for our customers to prepare for public holidays, we’ve launched an online form that captures the information we require to get …
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