Number Port Request – Retail

Porting Authority - Retail

1About you

2Number port details

3Agreement

Your Name*
Your company*
Your Email*
Your account number*
Your reference for this request*
Is there an existing ticket request for this number port with Real World*
- Yes
- No
What is the reference number?*
Name of Account Holder*
Type of account*
Customer Name as it appears on their Bill*
This should be the name exactly as it is printed on your old provider's bill to you.
ABN*
Date of Birth*
DD slash MM slash YYYY
Hidden
Street Address*
Floor Number
Street Number*
Street Name*
Street Type
Suburb*
State*
Postcode*
Contact Name*
Contact Phone

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Agreement
Consent*
I understand the following terms and conditions apply to my request:
- You must not deactivate your existing service when porting. Telephone numbers can only be ported while active.
- You can only withdraw your authority to port this telephone number before the Electronic Cutover Advice is sent to your current Service Provider, which will be on or after the preferred cutover date specified in this form.
- Real World Technology Solutions provides no guarantee that it can port your telephone number from your current Service Provider. Your current Service Provider may reject this port request if the information you provide is incorrect or does not match the data held by them. In this case you authorise Real World Technology Solutions to correct the information and resubmit the request to port your telephone number or dispute the rejection by your current Service Provider. A porting request may also be rejected for other reasons as stated in the LNP Industry Code.
- Real World Technology Solutions provides no guarantee that the telephone number will be ported within any specified timeframe. Porting Hours of Operation are 8am to 5pm AEST/AEDST Monday to Friday, excluding National Public Holidays. Cutover can only be initiated at least 2 business days after the porting Notification Advice is sent by Real World Technology Solutions to your current Service Provider. If a port request is rejected and needs to be resubmitted, cutover cannot take place for at least another 2 business days after the request is resubmitted.
- In the event of a port, withdrawal or reversal, Real World Technology Solutions is not responsible for any period of outage.
- You may have outstanding contractual obligations and costs owed to your current Service Provider. Real World Technology Solutions is not liable for any such costs.
- Only your telephone number will be transferred to Real World Technology Solutions. This may result in the loss of any Value Added Services that are associated with the service provided by your existing Service Provider (eg Voicemail).
- If you wish to port your telephone number from Real World Technology Solutions to another Service Provider, then you must contact the other Provider.
- Real World Technology Solutions reserves the right to charge a fee for porting your telephone number to or from Real World Technology Solutions.
- Local Number Portability (LNP) does not guarantee you can keep your telephone number if you move to a different geographic location.
I agree to the porting terms and conditions.
Date of Agreement
MM slash DD slash YYYY
Name of person accepting the porting agreement
First Last
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Number Port Request – Retail

Porting Authority - Retail

Number Port Details

Call Termination

Agreement

Start Number	End Number