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Alex resolved my query on the spot

Alex resolved my query on the spot

10:04 27 May in
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Alex resolved my query on the spot, clarified my concerns and answered all the questions I had.  I was so happy that he took control of the call in place of sending it to another area for resolution.  He was able to resolve everything during the call and even followed up with an email to ensure I had everything in writing.  Really appreciate this level of support and assistance! – Maria P

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