Insights

Insights from the team

Cybersecurity, cloud, infrastructure and the real-world problems we solve — written up by the people who do the work.

Showing posts in Voice .

Company News

COVID-19 Remote Work Guidelines

14 Mar 2020

Earlier this week we set the following article as an email to our customers. Many have found it helpful in planning their business response to …

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Telecommunications

CloudPBX makes life more awesome

22 Aug 2019

We’re busy adding new features to CloudPBX and CloudPBX mobile. This update gives you a preview of what’s coming soon. If you’ve got questions about …

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Telecommunications

Make better decisions with good data

30 Jul 2019

We’re excited to announce that our latest feature release for CloudPBX includes some major improvements to reporting and data analytics. These changes help you understand …

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Voice

Making number ports simpler

12 Mar 2019

We’ve worked hard to make our number port process simpler for our customers. Our wholesale customers can benefit from this first, with the new online …

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Voice

Improving Organisation Cost Management with Department Level Billing

21 Dec 2018

We’ve made an improvement to CloudPBX. It’s now even easier to group and manage your call cost groupings – helping business attribute costs between departments …

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Company News

CloudPBX Mobile 1.2 Updates

21 Nov 2018

The latest release of CloudPBX Mobile has been pushed to the Google Play store and Apple App Store. This release addresses a number of bugs …

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Company News

Cut the cord and connect with the cloud

09 Apr 2018

Migrating your voice services for the NBN can be hard, but the first step is to speak to someone who understands those challenges.

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Remote Work

CloudPBX Mobile is here

09 Apr 2018

We’re excited to announce the launch of our new SoftPhone app for our CloudPBX Platform, CloudPBX Mobile. CloudPBX Mobile enables users of the Real World …

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Telecommunications

The Black Art of Voice Menu Design

14 Dec 2016

Press 1 for my dog. Press 2 for my cat. Press 3 if you are still listening. I hate voice menus. I can’t really say …

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