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Insights from the team

Cybersecurity, cloud, infrastructure and the real-world problems we solve. Hosted on blog.rwts.com.au — click through to read.

Beyond Chatbots: Preparing Your Small Business for “Agentic AI” in 2026

05 Mar 2026

AI chatbots can answer questions. But now picture an AI that goes further, updating your CRM, booking appointments, and sending emails automatically. This isn’t some …

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The Server Refresh Deadline: Why Windows Server 2016’s End of Support Should Drive Your Cloud Migration Plan

28 Feb 2026

Time moves fast in the world of technology, and operating systems that once felt cutting-edge are becoming obsolete. With Microsoft having set the deadline for …

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The MFA Level-Up: Why SMS Codes Are No Longer Enough (and What to Use Instead)

25 Feb 2026

For years, enabling Multi-Factor Authentication (MFA) has been a cornerstone of account and device security. While MFA remains essential, the threat landscape has evolved, making …

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The Daily Cloud Checkup: A Simple 15-Minute Routine to Prevent Misconfiguration and Data Leaks

20 Feb 2026

Moving to the cloud offers incredible flexibility and speed, but it also introduces new responsibilities for your team. Cloud security is not a “set it …

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The “Deepfake CEO” Scam: Why Voice Cloning Is the New Business Email Compromise (BEC)

15 Feb 2026

The phone rings, and it’s your boss. The voice is unmistakable; with the same flow and tone you’ve come to expect. They’re asking for a …

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Securing the ‘Third Place’ Office: Policy Guidelines for Employees Working from Coffee Shops and Coworking Spaces

10 Feb 2026

The modern office extends far beyond traditional cubicles or open-plan spaces. Since the concept of remote work became popularized in the COVID and post-COVID era, …

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AI’s Hidden Cost: How to Audit Your Microsoft 365 Copilot Usage to Avoid Massive Licensing Waste

05 Feb 2026

Artificial Intelligence (AI) has taken the business world by storm, pushing organizations of all sizes to adopt new tools that boost efficiency and sharpen their …

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The Smarter Way to Vet Your SaaS Integrations

30 Jan 2026

Your business runs on a SaaS (software-as-a-service) application stack, and you learn about a new SaaS tool that promises to boost productivity and streamline one …

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How to Use Conditional Access to Grant and Revoke Contractor Access in 60 Minutes

25 Jan 2026

Managing contractor logins can be a real headache. You need to grant access quickly so work can begin, but that often means sharing passwords or …

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How to Implement Zero Trust for Your Office Guest Wi-Fi Network

20 Jan 2026

Guest Wi-Fi is a convenience your visitors expect and a hallmark of good customer service. But it’s also one of the riskiest points in your …

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6 Ways to Prevent Leaking Private Data Through Public AI Tools

15 Jan 2026

We all agree that public AI tools are fantastic for general tasks such as brainstorming ideas and working with non-sensitive customer data. They help us …

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5 Ways to Implement Secure IT Asset Disposition (ITAD) in Your Small Business

10 Jan 2026

Even the most powerful IT hardware today will eventually become outdated or faulty and will need to be retired. However, these retired servers, laptops, and …

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